Stephen Elop (born 31 December 1963) is a Canadian businessman who most recently worked at Australian telecom company Telstra from April 2016. In the past he had worked for Nokia as its first non-Finnish CEO and later as Executive Vice President, Devices & Services, as well as the head of the Microsoft Business Division, as the COO of Juniper Networks, as the president of worldwide field operations at Adobe Systems, in several senior positions in Macromedia and as the CIO at Boston Chicken.
He is best known for his ill-fated tenure as Nokia CEO from 2010 to 2014, which included controversies such as the "burning platform" memo and the company's partnership with Microsoft, resulting in the move to Windows Phone software exclusivity. He was criticised for some of his decisions, which resulted in the company suffering massive losses both financially and in market share. As then head of the Microsoft Devices Group, Elop was in charge of Microsoft's varied product offerings including Lumia phones, Surface Pro 3, and Xbox One. Since January 2016 he has had a role as Distinguished Engineering Executive in Residence within McMaster University's Faculty of Engineering, where he originally studied in the 1980s.
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Early life and education
Elop was born in Ancaster, Ontario, Canada, as the second of three children. His mother was a chemist and his father was an engineer at Westinghouse Electric Corporation. Both of them still live in Ancaster. His grandfather was a wireless operator who used morse code from ships in both the First World War and Second World War. Elop was influenced by and learned much about technology from his grandfather.
From 1981, Elop studied computer engineering and management at McMaster University, Hamilton, Ontario. After his first year at the University, Elop wrote the user operating manual, called the Orange Book, for the campus's new computer system, VAX-11/780. During that time he helped lay 22 kilometres of Ethernet cables around campus to build one of the first computer networks in Canada. He graduated second in his class with a bachelor's degree in 1986. In 2007, McMaster's Faculty of Engineering made Elop the second L.W. Shemilt Distinguished Engineering Alumni Award winner and in 2009, he was awarded an Honorary Doctor of Science Degree by McMaster.
Career
After graduating, Elop joined a Toronto-based software development firm called Soma Inc. Soma was later acquired by Lotus Development Corporation of Massachusetts, United States, and Elop moved over, serving as director of consulting. In 1992 he became CIO of Boston Chicken, until the firm filed for Chapter 11 bankruptcy in 1998.
Macromedia and Adobe
In 1998 he joined Macromedia's Web/IT department and worked at the company for seven years, where he held several senior positions, including as: general manager of the e-business division; executive vice president of worldwide field operations; COO; and finally as CEO from January 2005 for three months before their acquisition by Adobe Systems was announced in April 2005. Due to family reasons, Elop lived at his Canadian home in Limehouse, Ontario, commuting to work in California with Air Canada.
During Elop's tenure, Macromedia continued to deliver widely used software suites like Macromedia Studio 8. Based on the performance of the company during this time, Elop was able to guide the company through a successful acquisition that benefited shareholders. With an exchange of $3.4 billion in stock, the acquisition combined the companies’ document management, web publishing and online video delivery tools. It proved to be a profitable move for Macromedia shareholders. After the announcement of the agreement, Macromedia shares were valued at $41.86, notably above the then current market value of $33.45. It has been claimed Elop pushed Macromedia Flash Player to get into the mobile market and he pushed Macromedia Flash to widely used for streaming media market until Flash was replaced by the HTML5 in 2010s. Also Stephen Elop pushed Macromedia Dreamweaver to a widely used web editor software. At Macromedia, Elop was nicknamed "The General" due to his military-style haircut.
He was then president of worldwide field operations at Adobe, tendering his resignation in June 2006 and leaving on 5 December. Elop was paid a $500,000 salary with $315,000 bonus and $1.88 million severance package during his time at Adobe.
Juniper and Microsoft
After leaving Adobe, Elop was COO of Juniper Networks for exactly one year from January 2007 – 2008. During his short tenure he drove an internal overhaul and was credited for applying operational efficiency. In late 2007 Elop was approached by Microsoft CEO, Steve Ballmer, with whom he met several times including chairman Bill Gates. Juniper's CEO Scott Kriens intended to name Elop as the new CEO before Elop revealed he was leaving for Microsoft. Elop named this his toughest professional moment in a Bloomberg interview. Juniper's stock price rose 75% throughout 2007.
Elop's spell at Microsoft started on 11 January 2008, as the head of the Business Division, responsible for the Microsoft Office and Microsoft Dynamics line of products, and as a member of the company's senior leadership team. He was effectively leading the largest division of the world's largest software company (as the Business Division was Microsoft's largest source of income). It was during this time that the Business Division successfully released Office 2010, Office 365 and Windows Azure, giving record profits for the Business Division. He became known as an operator and a change agent because of successes at Microsoft. Businessweek credited Elop with pushing Microsoft to develop cloud-based versions of the company's programs, and asserted that this helped Microsoft maintain its dominance, while holding off startups looking to disrupt its traditional business model. Also during his tenure as president, the Business Division formed an alliance with Nokia on 12 August 2009 to bring Microsoft Office Mobile to Symbian OS.
CEO of Nokia
On 10 September 2010, it was announced that Elop would become Nokia's CEO, replacing the dismissed Olli-Pekka Kallasvuo, and becoming the first non-Finnish director in Nokia's history. Nokia's chairman Jorma Ollila commented: "Stephen has the right industry experience and leadership skills." Some analysts predicted closer Nokia and Microsoft cooperation following Elop's debut. His tenure began on 21 September. His family stayed in Canada. On 11 March 2011 Nokia announced that it had paid Elop a $6 million signing bonus, "compensation for lost income from his prior employer," on top of his $1.4 million annual salary.
At the time of Elop's appointment, Nokia had been struggling in the face of increasing competition. The company's overall mobile phone market share in Q3 2010 was 28.2 percent, its lowest share since 1999, and a decline of 8.5 percent compared to the same quarter in 2009. On his first day as CEO, Nokia also announced yet another delay of the release of its flagship, the Nokia N8.
On his first day of work as CEO, Elop e-mailed every Nokia employee asking what changes they like to see at Nokia and what they do not. Elop was open to the employees and gave them the chance to voice their opinions - unusual for Nokia under his bureaucratic predecessors and chairman. Elop approached employees with his personal stories of "At Microsoft we beat Google [referring to Microsoft Office and Google Apps]. We can beat Apple just as well." During a private presentation to employees in 2011, Elop called for open dialogue within the company's environment.
In 2010 Q4, Elop started the Project Sea Eagle. One task of the Project Sea Eagle was to estimate outsourcing the mobile operating system, including Android and Windows Phone. Later, because of intellectual property and patent conflicts, such as Google Play and Nokia Ovi (especially Google Maps and Nokia Here), Elop refused Google and Android. In the Project Sea Eagle, Elop analyzed that "Just like Hewlett-Packard (formerly Compaq) became the equivalent term of Windows hardware, Nokia became the equivalent term of Symbian, Samsung will become the equivalent term of Android. If Nokia joins Android, its profits will continously shrink, just like Android OEMs other than Samsung". In 2010, Microsoft promised Nokia that if Nokia joins Windows Phone, Microsoft can pay 1 billion dollars Platform Support Payments per year to Nokia in at least 3 years, Nokia is allowed to use Nokia Here in Windows Phone devices, and Nokia can get patent protection from Microsoft.
Microsoft Devices Group
In 2014, Elop returned to Microsoft as executive vice president of the Microsoft Devices Group. From that point, Elop focused on the team's “mandate to help people do more” and their interest in "[putting] the entirety of the Microsoft experience in people's hands." Some major developments from the group included new Nokia, and later Microsoft-branded Lumia smartphones, the launch of new products including Microsoft HoloLens and the Microsoft Band, and the spin out of Nokia MixRadio to Japan's Line Corporation.
On 17 June 2015, Elop was laid off from his position at Microsoft as part of massive job cuts in the Microsoft Devices Group. According to Microsoft CEO Satya Nadella, "Stephen and I have agreed that now is the right time for him to retire from Microsoft. I regret the loss of leadership that this represents, and look forward to seeing where his next destination will be."
Telstra
On 16 March 2016, Australia's largest telecommunications provider Telstra announced that Elop would be joining the company in a newly created position as Group Executive Technology, Innovation and Strategy.
In his first speech at a Telstra conference in September 2016, Elop cited Nokia as an example of a "great" company that can self-assess and "transform" when necessary, referencing its success as a networks equipment supplier. He said that Telstra was also needing a necessary transformation to become more of a technology company.
Elop was dismissed from Telstra as part of its restructuring on 31 July 2018.
APiJET
On 17 September 2019, APiJET, a Seattle-based joint venture of Aviation Partners, Inc. and iJet Technologies which makes real-time aircraft data analytics, announced that Elop had been named its CEO.
As of January 2021, Stephen Elop has terminated his assignment as CEO to APiJET, serves on the APiJET board and is senior advisor to APiJET.
Nintex
As of December 2025, Stephen Elop can be found as the Acting CEO / Chairman of the Board of Nintex. This is after current Nintex CEO Amit Mathradas announced that he’s leaving to take the helm of Five9 beginning on February 2 2026. Mathradas has led Nintex, a Bellevue, Wash.-based workflow automation company, for nearly three years.
Personal life
In an interview, Elop said that he sees his Canadian roots as a "significant source of strength in the world", and he added "I will forever in my life be a Canadian, first and foremost."
In his spare time, Elop is an avid recreational pilot, owning a Cessna CitationJet. Elop is also a fan of the Vancouver Canucks ice hockey team. During his time working for Macromedia and Adobe in the mid-2000s, Elop occupied his weekends with his children.
Elop was married to Nancy from Wyoming, Ontario who he first met when studying at McMaster. They have five children: triplets (two girls and a boy), an adopted Chinese girl, and another boy. In August 2013 he filed for divorce from his wife of 26 years, having been separated since October 2012. Elop listed for sale his US$5 million mansion in Redmond, Washington, U.S., which he purchased in 2008 and lived in with his family. The divorce finalised on 3 July 2014.